All Terms

Customer Lifetime Value (CLTV)

Definition

CLTV estimates the total net value a customer brings to a business over the full duration of the relationship.

Simplified explanation

It is the total revenue you expect from one customer over time, not just from their first purchase.

Relevance to Penut

Penut supports CLTV growth by improving retention-oriented campaigns and consistent customer communication.

Related terms

Retention RateCACLifecycle Marketing
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