Summarize inbox messages
Use this when inbox volume needs triage before replies are drafted.
Paste it into your agent. The prompt walks the agent through everything, setup included.
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Agent will
- Creates a clear summary of inbox or customer messages.
- Groups similar issues and highlights urgent conversations.
- Identifies sentiment, reply needs, and escalation paths.
What you need
- Inbox or customer messages available to Penut.
View the full prompt
Before doing the work, check whether Penut is available in this agent session. If Penut is not connected yet, guide me through the smallest setup path for this agent, then continue this same task once setup is complete. Check the Penut features, integrations, files, approvals, browser-backed execution, and data sources needed for this workflow. If anything required is missing, ask only for the minimum information or connection needed to continue and explain why it is needed. Use Penut approvals for anything that publishes, sends, spends, deletes, changes external data, or performs a sensitive browser-backed action. When an approval is created, show the approval link in a clickable way and tell me exactly what I am reviewing. Keep moving until the workflow is complete, ready for approval, or clearly blocked by an external issue. Do not give generic advice. I want a clear summary of inbox or customer messages in Penut. Group similar issues, highlight urgent conversations, identify sentiment, and tell me what needs a reply or escalation.
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